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Bullseye Store Locator

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CMS SOLUTIONS

IVR store locator

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Connecting IVR callers to your nearest store, dealer, agent, or service location

Bullseye Locations’ integrated IVR app is an easy-to-implement app for your IVR system that allows callers to find the nearest store, dealer, agent, or service center location. We’ve partnered with Genesys to develop an integrated solution for the Genesys PureCloud environment. Find us on the Genesys AppFoundry to start your free 30-day trial!

Business benefits

Drive foot traffic to stores

Customers are instantly connected with stores near them, simplifying the decision-making process and driving in-person, in-store visits.

Satisfy customers

Customers are connected with up-to-date information like hours, address and phone number on demand – anytime they need it.

Save time and money

Bullseye Store Locator for Genesys PureCloud automates the task of connecting customers with nearby stores, so support agents can focus on other issues – like making sales.

How does the IVR store locator work?

IVR store locator key features

  • Drive customers to retail locations with easy-to-access information
  • Supports call transfers to locations
  • Easy to implement with provided workflow template
  • Automatic data synchronization between 3rd party systems
  • Support from onboarding to implementation to maintenance
  • Supports voice and keypad entries
  • Includes store hours, including special or holiday hours
  • Custom greetings and prompts
  • Multilingual support
  • Supports multiple voice libraries and custom recordings
  • Supports text forwarding with directions

Explore the Bullseye solution

Better Results

Help customers find the right place to buy your product.

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Improve Customer Experience

Help your contractors, reps, and partners succeed.

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Support Dealers

Capture opportunities at a critical point in the customer lifecycle.

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Target Events and Promotions

Drive in-store sales and conversions.

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Build relationships and grow sales

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